VAT-22 EXEMPTION ENDS FOR EU CUSTOMERS

From 1 July, 2021 the Value Added Tax (VAT) rules in the European Union (EU) will change. The VAT exemption for the importation of goods with a value not exceeding 22 EUR will be removed. As a result, all goods imported to the EU will be subject to VAT.
 
What does that mean for our EU customers? Currently, our EU customers were able to purchase our goods online VAT-free if the consignment of good(s) was valued at €22 or below. This will be ending on 1 July 2021 and all purchases made from EU will be subject to EU VAT. For imports valued at €150 or more, regular duty and tax rates will still apply. The buyer’s delivery address will determine the country-specific VAT rate, which is calculated upon total paid amount for most countries. To help you see the tax cost beforehand, we inserted a VAT widget calculating the estimated VAT to the cart page. The widget allows to change the country to see the VAT subjected for different countries as well.
 
As we ship orders delivery duty unpaid (DDU), import VAT will be owed by the customer at delivery and will not be our responsibility. DHL or your country’s customs authorities will contact you about the VAT process. Please be aware that if you decide not to take the order after it arrives to your delivery address because of the VAT applied and the purchase returns to us, we will not be responsible for the refunding of any costs.

SHIPPING

SHIPPING RATES ( 3-5 Business Days Worldwide Express Shipping and Flexible Delivery Options via DHL, UPS, TNT)

Due to prevention methods for COVID-19 (including disinfecting) there has been an increase in our shipping costs (by DHL, UPS, TNT). But we still do want to continue sending you your favorite yarns. So in order to ensure operational continuity and to provide you with high-quality service and affordable product prices as usua. We hope you can understand.

These Shipping Rates are only for online retail (B2C) sales. 

ritzz.art ships to the following countries:

*ZONE A: United Kingdom, Germany, France, Austria, Belgium, Netherlands, Portugal, Spain, Denmark, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Swaziland, Switzerland, Andorra

**ZONE B: United States, Canada, Norway, Malta, Poland, Sweden, Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Faroe Islands, Finland, Gibraltar, Guernsey, Hong Kong, Hungary, Iceland, Latvia, Mexico, Moldova, Romania, San Marino, Singapore, Slovak Republic, Slovenia, Taiwan, Ukraine, Jersey, Montenegro, Serbia, Canary Islands, Cyprus

***ZONE C: Australia, New Zealand, Afghanistan, Armenia, Azerbaijan, Bahrain, Bhutan, Cambodia, China, Cook Islands, Egypt, Fiji, Georgia, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Japan, Jordan, Kazakhstan, Kiribati, North Korea, Korea; Republic of, Kuwait, Kyrgyzstan, Lebanon, Macau, Malaysia, Maldives, Mongolia, Montserrat, Nauru, Nepal, New Caledonia, , Niue, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Solomon Islands, Sri Lanka, Syrian Arab Republic, Thailand, Tonga, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Yemen

****ZONE D: Viet Nam, Brazil, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Cote D’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), French Guiana, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guyana, Haiti, Honduras, Jamaica, Kenya, Lesotho, Liberia, Libya, Lithuania, FYROM, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Micronesia, Federated States of, Morocco, Mozambique, Myanmar, Namibia, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Puerto Rico, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Senegal, Sierra Leone, South Africa, Sudan, Suriname, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uganda, Uruguay, Virgin Islands (British), Virgin Islands (U.S.), Zambia, Zimbabwe, Bonaire, Curacao, South Sudan, St. Barthelemy

SHIPPING INFORMATION

Most orders will be shipped within 24 hours of being placed, however during busy campaign periods we may need extra time to prepare and package your order. In these instances, please allow up to 3 business days for your order to leave our warehouse.

We offer 3-5 Days worldwide express shipping and flexible delivery options via DHL, TNT, UPS.

On Demand Delivery offers maximum customer satisfaction

DHL On Demand Delivery (ODD) offers recipients various handy and flexible delivery options: you can choose when and where DHL Express, TNT or UPS delivers the parcel.

As soon as the goods are dispatched from our warehouse, you will receive a confirmation e-mail with all delivery details.

We ship Monday through Friday excluding holidays. Our warehouse is closed for these Holidays:

Please note that the courier does not deliver on National holidays.

Our Warehouse will be closed on:

1 January (New Year’s Day)

23 April (Children’s Day)

1 May (Labor Day)

19 May (Youth and Sports Day)

15 July (Democracy Day)

30 August (Victory Day)

29 October (Republic Day)

Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

Please note: Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from the carrier selected and your local customs department. Hobiumyarns.com is not responsible for any of these costs. Shipping charges are displayed in your shopping bag at the time of your order. This information also appears in your order confirmation email.

Item Availability

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.